Interesting development with my Xcel Energy dispute. Three of the 48 months show estimated reads with no true-up. Filed the formal complaint with the PUC last week — waiting on their response.
Pacific Gas & Electric won''t budge on meter configuration — need advice
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Alabama Power.
Great catch, Noel R. I''ve seen Pacific Gas & Electric do this before — it''s a systemic issue in their billing system.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Don''t forget to check the Rate I-5 effective dates — TECO Energy backdated a rate change that caught me off guard.