Been auditing apartment complex accounts for 4 years and never seen this before. Three of the 48 months show estimated reads with no true-up. The demand ratchet is being applied at 85% instead of the tariff''s 75%.
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Anyone dealt with OG&E tariff interpretation?
Had the exact same problem with Puget Sound Energy last year. Took about 24 months to resolve but got full refund.
Great catch, Phil N. I''ve seen Liberty Utilities do this before — it''s a systemic issue in their billing system.
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.