Follow-up on my earlier post about voltage discounts. We pulled 12 months of billing history and found the meter multiplier error started in 2021. We pulled 12 months of billing history and found the meter multiplier error started in 2021.
Rookie mistake I made auditing Consumers Energy bills
Good work Earl S. For the folks following along, this is a textbook example of why we check estimated reads on every audit.
Kevin T, you should also check the demand charges while you''re at it. These errors tend to cluster.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Be careful with Georgia Power''s refund process — they sometimes try to limit the lookback period to 2 years.