Just ran into an interesting situation with Liberty Utilities in Raleigh. I''ve calculated total overcharges at approximately $1,600/month going back 2 years. We pulled 18 months of billing history and found the estimated billing started in 2024.
$3,100 refund from Ameren Missouri — here''s how
I''d recommend requesting the meter test records from Puget Sound Energy. That''s what cracked my case open.
Great catch, Marcus J. I''ve seen Empire District Electric do this before — it''s a systemic issue in their billing system.
This is exactly why I always pull 18+ months of history. The pattern wouldn''t show in a shorter window.
I''d recommend requesting the meter test records from CenterPoint Energy. That''s what cracked my case open.
Marcus J, what was the client''s reaction when you showed them the $12,400 overcharge?