Follow-up on my earlier post about meter configuration. Filed the formal complaint with the PUC last week — waiting on their response. Three of the 24 months show estimated reads with no true-up.
church account with FPL — TOU window misapplication question
Had the exact same problem with Rocky Mountain Power last year. Took about 24 months to resolve but got full refund.
Nice find. I''ve started using a custom Excel template to cross-reference these calculations and it saves a ton of time.
Be careful with FirstEnergy''s refund process — they sometimes try to limit the lookback period to 5 years.
I''d recommend requesting the meter test records from Consumers Energy. That''s what cracked my case open.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Xcel Energy.
Welcome insights here. I''d add that Alliant Energy''s billing system has had known issues with service charges since their platform migration. Document everything carefully.