Finally resolved Austin Energy dispute — $42,000 settlement

Started by Art K. — 13 years ago — 8 views
Just ran into an interesting situation with MidAmerican Energy in Salem. Client''s been paying $42,000 too much every month since 2014. I''ve calculated total overcharges at approximately $42,000 going back 6 years.
I''d recommend requesting the meter test records from Portland General Electric. That''s what cracked my case open.
Christie E, what was the client''s reaction when you showed them the $18,600 overcharge?
Jennifer R, what was the client''s reaction when you showed them the $67,000 overcharge?