Had a breakthrough on a Alabama Power case this week. The TOU peak window on the bill doesn''t match the current tariff definition. The Rate GV rate schedule clearly states ratchet at 80% of peak, but the bill shows 100% ratchet applied.
$5,800 refund from Eversource — here''s how
Had the exact same problem with CenterPoint Energy last year. Took about 36 months to resolve but got full refund.
Had the exact same problem with FirstEnergy last year. Took about 48 months to resolve but got full refund.
Had the exact same problem with Liberty Utilities last year. Took about 48 months to resolve but got full refund.
Good work Darrell F. For the folks following along, this is a textbook example of why we check TOU allocation on every audit.
This is exactly why I always pull 18+ months of history. The pattern wouldn''t show in a shorter window.