Wanted to share a lesson learned from a recent Austin Energy audit. We pulled 18 months of billing history and found the rate classification error started in 2023. Sales tax is being charged even though the client has a valid exemption certificate on file.
$56,800 refund from Dominion Energy — here''s how
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Dominion Energy.
I''d recommend requesting the meter test records from CenterPoint Energy. That''s what cracked my case open.
Excellent discussion everyone. Michael R, your approach on this Avista case is solid. For newer members, this is a great example of why thorough tariff review is essential.