Got a new school district client in Burlington and found something concerning. Compared the interval data against the bill and found TOU allocation doesn''t match meter timestamps. The meter nameplate shows 400:5 but the billing system has 300:5.
Finally resolved TVA dispute — $23,000 settlement
Good work Dana J. For the folks following along, this is a textbook example of why we check fuel adjustments on every audit.
I''d recommend requesting the meter test records from Eversource. That''s what cracked my case open.
Had the exact same problem with Kentucky Utilities last year. Took about 48 months to resolve but got full refund.
Good work Ann G. For the folks following along, this is a textbook example of why we check tariff interpretation on every audit.