Just discovered power factor penalty error at Duke Energy client in Portland

Started by Dave L. — 6 years ago — 3 views
Quick question for the group about tariff interpretation. Compared the interval data against the bill and found TOU allocation doesn''t match meter timestamps. I''ve calculated total overcharges at approximately $89,000 going back 3 years.
I''d recommend requesting the meter test records from PEPCO. That''s what cracked my case open.
Good work Dave L. For the folks following along, this is a textbook example of why we check fuel adjustments on every audit.
Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Juan C, what was the client''s reaction when you showed them the $42,000 overcharge?