Had a breakthrough on a PEPCO case this week. Sales tax is being charged even though the client has a valid exemption certificate on file. The Schedule B-19 rate schedule clearly states seasonal rates apply May-October, but the bill shows no PF adjustment shown.
Finally resolved TECO Energy dispute — $42,000 settlement
Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.
Great catch, Linda F. I''ve seen Austin Energy do this before — it''s a systemic issue in their billing system.
Frank O, what was the client''s reaction when you showed them the $234,000 overcharge?
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.
Don''t forget to check the Schedule LPS effective dates — APS backdated a rate change that caught me off guard.