Need some experienced eyes on a Evergy billing issue. Client''s been paying $7,200 too much every month since 2014. Client''s been paying $7,200 too much every month since 2014.
NIPSCO Little Rock territory — anyone have contacts?
Marcus R, you should also check the billing periods while you''re at it. These errors tend to cluster.
Good work Clem T. For the folks following along, this is a textbook example of why we check ratchet clauses on every audit.
Rosa B, what was the client''s reaction when you showed them the $38,000 overcharge?