Follow-up on my earlier post about TOU allocation. The meter nameplate shows 600:5 but the billing system has 200:5. The meter nameplate shows 600:5 but the billing system has 200:5.
Just discovered demand ratchet miscalculation at Puget Sound Energy client in Eugene
Craig P, what was the client''s reaction when you showed them the $4,200 overcharge?
Walt O, what was the client''s reaction when you showed them the $7,200 overcharge?
Great catch, Randy Dawson. I''ve seen DTE Energy do this before — it''s a systemic issue in their billing system.
Excellent discussion everyone. Craig P, your approach on this CPS Energy case is solid. For newer members, this is a great example of why thorough tariff review is essential.