Anyone else noticing Evergy changing their estimated reads procedures? Three of the 48 months show estimated reads with no true-up. Compared the interval data against the bill and found 3 months of missing interval data.
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Tricky meter multiplier error situation at FPL
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Welcome insights here. I''d add that Wisconsin Energy''s billing system has had known issues with backbilling limits since their platform migration. Document everything carefully.