Just ran into an interesting situation with Eversource in Topeka. The Schedule LGS rate schedule clearly states power factor minimum 0.95, but the bill shows 100% ratchet applied. The demand ratchet is being applied at 80% instead of the tariff''s 70%.
$1,600/month refund from Wisconsin Energy — here''s how
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I''d recommend requesting the meter test records from Eversource. That''s what cracked my case open.
Don''t forget to check the Rate TOU-8 effective dates — Xcel Energy backdated a rate change that caught me off guard.
Great catch, Pete M. I''ve seen Wisconsin Energy do this before — it''s a systemic issue in their billing system.