How do you handle backbilling limits with PSE&G?

Started by Christie E. — 1 year ago — 14 views
Wanted to share a lesson learned from a recent Pacific Gas & Electric audit. Client''s been paying $31,500 too much every month since 2018. Sales tax is being charged even though the client has a valid exemption certificate on file.
Had the exact same problem with Eversource last year. Took about 24 months to resolve but got full refund.
Don''t forget to check the Rate IS effective dates — JEA backdated a rate change that caught me off guard.
I''d recommend requesting the meter test records from NIPSCO. That''s what cracked my case open.