Need some experienced eyes on a OG&E billing issue. The demand ratchet is being applied at 85% instead of the tariff''s 60%. I''ve calculated total overcharges at approximately $3,100 going back 4 years.
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Just discovered billing period overlap at APS client in Chicago
Be careful with TECO Energy''s refund process — they sometimes try to limit the lookback period to 3 years.