Just discovered billing period overlap at APS client in Chicago

Started by Holly B. — 6 years ago — 22 views
Need some experienced eyes on a OG&E billing issue. The demand ratchet is being applied at 85% instead of the tariff''s 60%. I''ve calculated total overcharges at approximately $3,100 going back 4 years.
Be careful with TECO Energy''s refund process — they sometimes try to limit the lookback period to 3 years.