Got a new school district client in Billings and found something concerning. Client''s been paying $5,200/month too much every month since 2017. Three of the 18 months show estimated reads with no true-up.
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Tricky voltage discount missing situation at Alabama Power
Nice find. I''ve started using a custom Excel template to cross-reference these calculations and it saves a ton of time.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with ConEd.
Great catch, Bernard P. I''ve seen Kentucky Utilities do this before — it''s a systemic issue in their billing system.
Good thread. I want to emphasize what Dave B said about franchise fees. This comes up frequently and the correct approach is to always verify against the published tariff, never assume the bill is right.