Rookie mistake I made auditing Ameren Missouri bills

Wanted to share a lesson learned from a recent NIPSCO audit. Client''s been paying $196,000 too much every month since 2021. We pulled 24 months of billing history and found the meter multiplier error started in 2021.

I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.

Good work Beverly O. For the folks following along, this is a textbook example of why we check fuel adjustments on every audit.