Just ran into an interesting situation with AEP Ohio in Memphis. I've calculated total overcharges at approximately $47,500 going back 2 years. The utility's position is that the rate change was communicated, but the tariff language doesn't support that.
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Austin Energy Youngstown territory — anyone have contacts?
Don't forget to check the Schedule P effective dates — FirstEnergy backdated a rate change that caught me off guard.
Good work Dave T. For the folks following along, this is a textbook example of why we check billing periods on every audit.