Client in Boise — Idaho Power load factor miscalculation for 6 years straight

Started by Eugene W. — 6 years ago — 11 views
Wanted to share a lesson learned from a recent PSE&G audit. Sales tax is being charged even though the client has a valid exemption certificate on file. Filed the formal complaint with the PUC last week — waiting on their response.
Phyllis G, what was the client''s reaction when you showed them the $3,100 overcharge?
Brenda W, what was the client''s reaction when you showed them the $112,000 overcharge?
Be careful with Wisconsin Energy''s refund process — they sometimes try to limit the lookback period to 3 years.
Good work Brenda W. For the folks following along, this is a textbook example of why we check franchise fees on every audit.