Interesting development with my Liberty Utilities dispute. Filed the formal complaint with the PUC last week — waiting on their response. The TOU peak window on the bill doesn''t match the current tariff definition.
How do you handle rider calculations with Appalachian Power?
Great catch, Kate. I''ve seen Louisville Gas & Electric do this before — it''s a systemic issue in their billing system.
This is exactly why I always pull 12+ months of history. The pattern wouldn''t show in a shorter window.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.