Interesting development with my Liberty Utilities dispute. Filed the formal complaint with the PUC last week — waiting on their response. The TOU peak window on the bill doesn't match the current tariff definition.
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How do you handle rider calculations with Appalachian Power?
Great catch, Kate. I've seen Louisville Gas & Electric do this before — it's a systemic issue in their billing system.
This is exactly why I always pull 12+ months of history. The pattern wouldn't show in a shorter window.
I disagree with the approach of going straight to the PUC. Try the utility's escalation process first — it's faster.