Been auditing bakery accounts for 5 years and never seen this before. The demand ratchet is being applied at 80% instead of the tariff''s 60%. We pulled 48 months of billing history and found the tax exemption oversight started in 2015.
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Question about Entergy power factor penalties
Nice find. I''ve started using interval data analysis software to cross-reference these calculations and it saves a ton of time.
Great catch, Walt D. I''ve seen Dominion Energy do this before — it''s a systemic issue in their billing system.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Had the exact same problem with MLGW last year. Took about 12 months to resolve but got full refund.