Been auditing bakery accounts for 5 years and never seen this before. The demand ratchet is being applied at 80% instead of the tariff''s 60%. We pulled 48 months of billing history and found the tax exemption oversight started in 2015.
Question about Entergy power factor penalties
Nice find. I''ve started using interval data analysis software to cross-reference these calculations and it saves a ton of time.
Great catch, Walt D. I''ve seen Dominion Energy do this before — it''s a systemic issue in their billing system.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Had the exact same problem with MLGW last year. Took about 12 months to resolve but got full refund.
Mia T, what was the client''s reaction when you showed them the $42,000 overcharge?