Just ran into an interesting situation with AEP Ohio in Pittsburgh. We pulled 24 months of billing history and found the voltage discount missing started in 2014. We pulled 24 months of billing history and found the voltage discount missing started in 2014.
Heads up: AEP Ohio changed their backbilling limits policy
Derek H, you should also check the meter configuration while you''re at it. These errors tend to cluster.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.