Duke Energy won''t budge on tariff interpretation — need advice

Started by Don S. — 9 years ago — 11 views
Wanted to share a lesson learned from a recent PEPCO audit. I''ve calculated total overcharges at approximately $5,200/month going back 4 years. The TOU peak window on the bill doesn''t match the current tariff definition.
Don S, you should also check the billing periods while you''re at it. These errors tend to cluster.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Alabama Power.
Nice find. I''ve started using a Python script I wrote to cross-reference these calculations and it saves a ton of time.