Been auditing manufacturing plant accounts for 4 years and never seen this before. The TOU peak window on the bill doesn''t match the current tariff definition. I''ve calculated total overcharges at approximately $42,000 going back 4 years.
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I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Rosa A, you should also check the tax exemptions while you''re at it. These errors tend to cluster.
Nice find. I''ve started using interval data analysis software to cross-reference these calculations and it saves a ton of time.
Good work Dave B. For the folks following along, this is a textbook example of why we check demand charges on every audit.
Gerald W, what was the client''s reaction when you showed them the $89,000 overcharge?