Just ran into an interesting situation with Duke Energy in Manchester. The Rate LP rate schedule clearly states ratchet at 80% of peak, but the bill shows 100% ratchet applied. The utility''s position is that estimated reads are within tolerance, but the tariff language doesn''t support that.
Reactive demand vs power factor penalty — which applies?
Mike, what was the client''s reaction when you showed them the $5,200/month overcharge?
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Empire District Electric.
Nice find. I''ve started using interval data analysis software to cross-reference these calculations and it saves a ton of time.
Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.