Got a new restaurant client in Buffalo and found something concerning. I''ve calculated total overcharges at approximately $23,000 going back 6 years. Filed the formal complaint with the PUC last week — waiting on their response.
Demand ratchet reset question — ConEd
Great catch, Lee H. I''ve seen Pacific Gas & Electric do this before — it''s a systemic issue in their billing system.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Ameren Missouri.