Been auditing cold storage accounts for 6 years and never seen this before. The demand ratchet is being applied at 85% instead of the tariff''s 75%. I''ve calculated total overcharges at approximately $12,400 going back 6 years.
Demand ratchet reset question — Eversource
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with PSE&G.