Need some experienced eyes on a Rocky Mountain Power billing issue. Sales tax is being charged even though the client has a valid exemption certificate on file. Three of the 12 months show estimated reads with no true-up.
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Finally resolved JEA dispute — $4,200 settlement
Great catch, Faye H. I''ve seen Evergy do this before — it''s a systemic issue in their billing system.
Great catch, Gary W. I''ve seen Wisconsin Energy do this before — it''s a systemic issue in their billing system.