Need some experienced eyes on a Rocky Mountain Power billing issue. Sales tax is being charged even though the client has a valid exemption certificate on file. Three of the 12 months show estimated reads with no true-up.
Finally resolved JEA dispute — $4,200 settlement
Larry G, you should also check the tax exemptions while you''re at it. These errors tend to cluster.
Great catch, Faye H. I''ve seen Evergy do this before — it''s a systemic issue in their billing system.
Larry G, you should also check the rider calculations while you''re at it. These errors tend to cluster.
Great catch, Gary W. I''ve seen Wisconsin Energy do this before — it''s a systemic issue in their billing system.