Wanted to share a lesson learned from a recent Louisville Gas & Electric audit. Three of the 48 months show estimated reads with no true-up. The utility''s position is that the demand reading is accurate, but the tariff language doesn''t support that.
Anyone dealt with Liberty Utilities franchise fees?
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Oncor.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with JEA.
Had the exact same problem with Southern California Edison last year. Took about 12 months to resolve but got full refund.