Success story: $5,200/month recovered from Empire District Electric

Started by Linda P. — 6 years ago — 10 views
Just ran into an interesting situation with AEP Ohio in Fayetteville. The Rate IS rate schedule clearly states seasonal rates apply May-October, but the bill shows winter rates applied year-round. Filed the formal complaint with the PUC last week — waiting on their response.
Ida W, you should also check the rider calculations while you''re at it. These errors tend to cluster.