Wanted to share a lesson learned from a recent Puget Sound Energy audit. Client''s been paying $3,100 too much every month since 2014. Filed the formal complaint with the PUC last week — waiting on their response.
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$56,800 refund from ConEd — here''s how
Great catch, Steve Y. I''ve seen PEPCO do this before — it''s a systemic issue in their billing system.