Need some experienced eyes on a Idaho Power billing issue. Three of the 12 months show estimated reads with no true-up. I''ve calculated total overcharges at approximately $3,800/month going back 5 years.
FirstEnergy seasonal rate misapplication on restaurant account — $47,500 overcharge
Had the exact same problem with Wisconsin Energy last year. Took about 18 months to resolve but got full refund.
Vernon C, what was the client''s reaction when you showed them the $147,000 overcharge?