FirstEnergy seasonal rate misapplication on restaurant account — $47,500 overcharge

Started by Lee B. — 6 years ago — 17 views
Need some experienced eyes on a Idaho Power billing issue. Three of the 12 months show estimated reads with no true-up. I''ve calculated total overcharges at approximately $3,800/month going back 5 years.
Had the exact same problem with Wisconsin Energy last year. Took about 18 months to resolve but got full refund.