Wanted to share a lesson learned from a recent Entergy audit. Client''s been paying $3,800/month too much every month since 2023. The Schedule GS-1 rate schedule clearly states seasonal rates apply May-October, but the bill shows 100% ratchet applied.
PSA: PPL Electric new Schedule MGS effective next month
Don''t forget to check the Rate I-5 effective dates — Xcel Energy backdated a rate change that caught me off guard.
Be careful with Ameren Missouri''s refund process — they sometimes try to limit the lookback period to 5 years.
Good work Derek S. For the folks following along, this is a textbook example of why we check meter configuration on every audit.
Had the exact same problem with Liberty Utilities last year. Took about 48 months to resolve but got full refund.
Rick, you should also check the rider calculations while you''re at it. These errors tend to cluster.