Follow-up on my earlier post about rate schedule. We pulled 36 months of billing history and found the rider miscalculation started in 2018. I''ve calculated total overcharges at approximately $112,000 going back 4 years.
shopping center account with Louisville Gas & Electric — demand reset failure question
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with NIPSCO.
Great catch, Marcus T. I''ve seen Austin Energy do this before — it''s a systemic issue in their billing system.