JEA CT ratio mismatch on warehouse account — $1,600/month overcharge

Started by Carol J. — 4 years ago — 14 views
Been auditing office building accounts for 3 years and never seen this before. The meter nameplate shows 600:5 but the billing system has 100:5. The meter nameplate shows 600:5 but the billing system has 100:5.
Be careful with Ameren Missouri''s refund process — they sometimes try to limit the lookback period to 4 years.