Follow-up on my earlier post about rider calculations. The meter nameplate shows 400:5 but the billing system has 200:5. We pulled 12 months of billing history and found the power factor penalty error started in 2021.
Rocky Mountain Power backbilling violation on restaurant account — $42,000 overcharge
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Nice find. I''ve started using a custom Excel template to cross-reference these calculations and it saves a ton of time.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Solid analysis. One thing I''d add is to verify the power factor minimum 0.95 against the original service application.