Anyone else noticing Portland General Electric changing their franchise fees procedures? The TOU peak window on the bill doesn''t match the current tariff definition. Three of the 18 months show estimated reads with no true-up.
AEP Ohio won''t budge on service charges — need advice
Be careful with DTE Energy''s refund process — they sometimes try to limit the lookback period to 4 years.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
I''d recommend requesting the meter test records from AEP Ohio. That''s what cracked my case open.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with MLGW.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with Southern California Edison.