Anyone else noticing Evergy changing their billing periods procedures? The utility''s position is that the rate change was communicated, but the tariff language doesn''t support that. We pulled 24 months of billing history and found the rider miscalculation started in 2014.
Rookie mistake I made auditing ConEd bills
Elaine G, you should also check the rider calculations while you''re at it. These errors tend to cluster.
Randy Dawson, you should also check the tax exemptions while you''re at it. These errors tend to cluster.
Great work Tom B. This case illustrates why AAUBA emphasizes the audit methodology taught in our training — systematic verification catches errors that spot-checking misses.