Need some experienced eyes on a Entergy billing issue. The meter nameplate shows 600:5 but the billing system has 100:5. Compared the interval data against the bill and found demand values that exceed physical capacity.
Consumers Energy Rate SC-9 misapplication — $9,400/month impact
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Solid analysis. One thing I''d add is to verify the demand measured at 15-min intervals against the original service application.
Bob A, what was the client''s reaction when you showed them the $15,700 overcharge?
Good work Barry W. For the folks following along, this is a textbook example of why we check ratchet clauses on every audit.