APS won''t budge on demand charges — need advice

Started by Wanda K. — 10 years ago — 11 views
Need some experienced eyes on a PSE&G billing issue. Three of the 12 months show estimated reads with no true-up. I''ve calculated total overcharges at approximately $3,100 going back 2 years.
Had the exact same problem with Ameren Missouri last year. Took about 24 months to resolve but got full refund.
This is exactly why I always pull 48+ months of history. The pattern wouldn''t show in a shorter window.