Anyone dealt with Xcel Energy power factor penalties?

Started by Estelle M. — 1 year ago — 29 views
Interesting development with my AEP Ohio dispute. The TOU peak window on the bill doesn't match the current tariff definition. I've calculated total overcharges at approximately $42,000 going back 2 years.
Great catch, Estelle M. I've seen DTE Energy do this before — it's a systemic issue in their billing system.
Had the exact same problem with Georgia Power last year. Took about 48 months to resolve but got full refund.