Wanted to share a lesson learned from a recent Alabama Power audit. I''ve calculated total overcharges at approximately $112,000 going back 2 years. Client''s been paying $112,000 too much every month since 2020.
Finally resolved Puget Sound Energy dispute — $18,600 settlement
Be careful with MLGW''s refund process — they sometimes try to limit the lookback period to 5 years.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.
Nice find. I''ve started using a custom Excel template to cross-reference these calculations and it saves a ton of time.
I''d recommend requesting the meter test records from Xcel Energy. That''s what cracked my case open.
Eddie H, what was the client''s reaction when you showed them the $2,400/month overcharge?
Welcome insights here. I''d add that TECO Energy''s billing system has had known issues with franchise fees since their platform migration. Document everything carefully.