Had a breakthrough on a Consumers Energy case this week. Filed the formal complaint with the PUC last week — waiting on their response. The TOU peak window on the bill doesn''t match the current tariff definition.
Just discovered load factor miscalculation at AEP Ohio client in Albany
This is exactly why I always pull 18+ months of history. The pattern wouldn''t show in a shorter window.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil''s in the details with MidAmerican Energy.
Nice find. I''ve started using interval data analysis software to cross-reference these calculations and it saves a ton of time.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.