Had a breakthrough on a Consumers Energy case this week. Filed the formal complaint with the PUC last week — waiting on their response. The TOU peak window on the bill doesn't match the current tariff definition.
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Just discovered load factor miscalculation at AEP Ohio client in Albany
This is exactly why I always pull 18+ months of history. The pattern wouldn't show in a shorter window.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil's in the details with MidAmerican Energy.
Nice find. I've started using interval data analysis software to cross-reference these calculations and it saves a ton of time.
I disagree with the approach of going straight to the PUC. Try the utility's escalation process first — it's faster.