strip mall account with OG&E — estimated billing question

Started by Steven — 4 years ago — 22 views
Had a breakthrough on a NIPSCO case this week. Three of the 12 months show estimated reads with no true-up. The demand ratchet is being applied at 100% instead of the tariff's 70%.
Pro tip: ask for the billing determinant detail, not just the bill summary. The devil's in the details with Pacific Gas & Electric.
Be careful with Southern California Edison's refund process — they sometimes try to limit the lookback period to 4 years.