Had a breakthrough on a PPL Electric case this week. Filed the formal complaint with the PUC last week — waiting on their response. The meter nameplate shows 400:5 but the billing system has 200:5.
Tricky backbilling violation situation at MLGW
Nice find. I''ve started using the AAUBA audit workbook to cross-reference these calculations and it saves a ton of time.
Excellent discussion everyone. Victor T, your approach on this JEA case is solid. For newer members, this is a great example of why thorough tariff review is essential.