Follow-up on my earlier post about power factor penalties. The demand ratchet is being applied at 100% instead of the tariff''s 70%. Sales tax is being charged even though the client has a valid exemption certificate on file.
Question about DTE Energy rate schedule
Had the exact same problem with Avista last year. Took about 18 months to resolve but got full refund.
Be careful with Alabama Power''s refund process — they sometimes try to limit the lookback period to 2 years.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Nice find. I''ve started using the AAUBA audit workbook to cross-reference these calculations and it saves a ton of time.
Good thread. I want to emphasize what Brenda A said about demand charges. This comes up frequently and the correct approach is to always verify against the published tariff, never assume the bill is right.