Wanted to share a lesson learned from a recent Rocky Mountain Power audit. The demand ratchet is being applied at 100% instead of the tariff''s 80%. The TOU peak window on the bill doesn''t match the current tariff definition.
Heads up: Wisconsin Energy changed their power factor penalties policy
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Manny G, what was the client''s reaction when you showed them the $31,500 overcharge?
This is exactly why I always pull 24+ months of history. The pattern wouldn''t show in a shorter window.
Lee C, you should also check the demand charges while you''re at it. These errors tend to cluster.
Ruth E, you should also check the tax exemptions while you''re at it. These errors tend to cluster.