Had a breakthrough on a Evergy case this week. The meter nameplate shows 600:5 but the billing system has 100:5. Three of the 48 months show estimated reads with no true-up.
Member Community
Enter your email to read this discussion
You're reading the AAUBA Member Forum — where Certified Utility Bill Auditors share case studies, tariff strategies, and industry insights.
Free to read. Enter your email to continue.
No spam. We'll send you one welcome email about CUBA certification. Unsubscribe any time.
Alliant Energy Huntsville territory — anyone have contacts?
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Great catch, Jim L. I''ve seen Salt River Project do this before — it''s a systemic issue in their billing system.
I disagree with the approach of going straight to the PUC. Try the utility''s escalation process first — it''s faster.
Solid analysis. One thing I''d add is to verify the seasonal rates apply May-October against the original service application.
Good work Bonnie F. For the folks following along, this is a textbook example of why we check rider calculations on every audit.